I use Carbonite to backup my home system, which currently holds quite a bit of data. But as a plus when I signed up for this I found out that I could install an app on my iPhone and backup all my images and video as well! What? Sweet! So for the past three or so years I have relied on Carbonite to backup my iPhone as well as my computer. Not even having to worry about it.
Side note: I am a fanatic about keeping redundancies with my photos, because as you all know, those memories can’t be recreated.
Just recently I found that with my iPhone 5 I could setup a location based backup. So basically when I got home all my photos and videos that I shot that day would be automatically backed up. What a wonderful feature! So I set it up a couple weeks ago and it has worked flawlessly, capturing all my memories in the cloud!
Today at the office I saw an update available for Carbonite, and I think, they are probably just rolling out some changes for iOS7 as many other of my apps have been doing for weeks now.
Then I get home and wanting to browse some pics that I deleted from my iPhone, I open my Carbonite app and get this:
WTF! Really? So I hop on Twitter and send @Carbonite a message, asking what was going on. (No response yet…)
— Dave Wigstone (@davewigstone) September 26, 2013
If you need to download the older version you can find it below. Enjoy!
For those at Carbonite reading this post, I do love the service provided and have recommended it to many of my customers over the years, but this was a serious fail, in my opinion, if this feature is added back feel free to hit me up on Twitter @davewigstone.
Update 2: I found an awesome free app to use, as an alternative.